Seara and Life Fitness Connect Through Technical Solutions

Life FItness Connect is a complimentary cloud-based solution that is revolutionizing the fitness experience for both facility operators and users.

The Life Fitness Connect App is a complimentary cloud-based solution that is revolutionizing the fitness experience for both facility operators and users. The Life Fitness Connect App is available on the Life Fitness Elevation series cardiovascular equipment.

Built in to Discover-series consoles, Life Fitness Connect allows operators to significantly differentiate their relationship with their users as well as to manage their facilities and improve their businesses. The app also allows fitness trainers to offer adaptive audio coaching classes and users to add custom music playlists for an engaging experience.

Operators can leverage users’ interaction with all of the 12 machines in the Elevation Life Fitness equipment series, creating innovative fitness solutions and targeted promotions, and communicating key events directly to the user on large 19-inch touchscreens. Operators can also create digital solutions using their own website, monitor and analyze facility usage and commercial fitness equipment, update software, and configure equipment settings for both peak usage times and energy savings periods. Users appreciate the ability to make their own custom workouts and share in-house entertainment and TV channels as well as premium on-demand content.

Exercisers stay globally connected through the LF Connect app, as well as through infinite opportunities provided by third-party-developed workout solutions; Life Fitness is the first manufacturer to allow open-platform development of new technologies to interface with its equipment.

Life Fitness, as the largest fitness equipment company in the world, offers the advantage of user familiarity and intuitive user design. Whether weight loss, nutrition, running, riding, or life style pursuits the Life Fitness user community continues to enjoy endless ways to grow and stay engaged. Operators report increased traffic to facilities through increasingly engaged memberships.

Sports Engineering And Recreation Asia Ltd (Seara) is the longest-serving Life Fitness distributor in Asia. Seara is constantly combining new technologies coming to the fitness and health industry into unique ways to provide more responsive customer service and provide clients with more useful information regarding service and maintenance, owning and operating costs, and market to book value of used assets.

Seara seeks to steadily increase its ability to serve customers in Indochina and East Asia through business process improvement, logistic efficiency, customer and staff training, and providing the best choices and solutions for customers in the region. Through Life Fitness, which is at the forefront of the fitness industry in creating fitness solutions, product development, cloud, and open-platform technology, Seara is able to use these tools to better both the owner- and the user experience across all vertical markets that rely on this equipment for their business success.

Experience Life Fitness and become part of the Life Fitness Family only here at SEARA Sports.

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Seara's Investment Protection Plan

Fitness and gym equipment is a very large investment indeed for many companies. Club members all over Asia are expecting the best equipment, friendly service and value for money. Having technologically advanced fitness equipment out of order does nothing for the customer experience, and will cause member complaints.

How can purchasers protect their specialist investment to gain greater returns, increase profitability and reputation within the marketplace?

This is where Seara’s highly trained technical team of engineers come into play – protecting your investment. Keeping your fitness equipment running with minimal downtime requires more than just wiping down equipment and reporting malfunctioning units to a Seara technician. A regular program of Maintenance Service will truly extend the life of your equipment and save money in the long run. Regardless of the number of machines in your fitness center, club or home, and no matter what their workloads, a dedicated preventive maintenance program is crucial. Customers will be content that their favorite equipment isn’t constantly being repaired, so avoiding any interruption both to their training programs and to the facility owner's continued business success.
Seara’s Total Commitment To After Sales
Seara operates the largest customer service organization and spare parts stock in the industry in Asia. This allows us to repair each piece of equipment at your venue or deliver a temporary replacement to be used whilst it is under repair. Through this 365-day service Seara has provided a second-to-none service level across Asia that ensures total customer satisfaction.

The company has just completed a move into a 3,500 square meter Regional Distribution Center located in the Bang Pli Industrial Estate in Eastern Bangkok. This modern facility is conveniently located near Suvarnabhumi Airport, the port at Laem Chabang and regional road and rail links to its offices and customers in Yangon, Phnom Penh, Ho Chi Minh City, Vientiane, and Hanoi. Five existing warehouses are being phased out in this process.
Customer Service Centers
Across Southeast Asia, Seara operates a network of connected service centers, each staffed by specialist engineers individually-trained by manufacturers. Our unique geographical spread ensures our team is ready to support you wherever your facility stands.

Seara’s head office in Bangkok monitors maintenance programs and spare part stock levels across each center to guarantee minimum downtime when equipment requires maintenance.

Our service centers form a genuine network, sharing best practice ideas through meetings and seminars, constantly upgrading our teams’ capabilities and knowledge. Facility owners and management utilizing Seara Service Packages ultimately benefit from continued support and increased levels of facility member satisfaction.
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Gold Package

This is the ultimate service package for keeping all your equipment in pristine condition without worrying about costly breakdowns, cleanliness or member complaints.

Our Gold package means you pay nothing on labor or travel and ensures total and absolute maintenance coverage.

It can’t get any easier than that! Due to the fact this is our premier investment protection plan your machines will be serviced on a monthly basis – drastically reducing the chances of breakdowns – we will give discounts on all spare parts.

• Monthly preventative maintenance visits (12 scheduled visits per year)
• Guaranteed response on breakdowns within one working day
• No charge for breakdown call outs
• No charge on travel (outside office and metropolitan areas may vary)
• No charge for labour
• Regular audits conducted on older machines
• Regular cleanliness audits conducted on machines
• Detailed reports and quotations on every visit

30% discount on all spare parts required
35% discount on all fast moving spare parts – and printed control
boards for cardiovascular equipment
• Treadmills: Running Belt, Deck, Wax Fill Kit
• Cross trainers: Generator, Drive Belt, Alternator Belt, Carbon Brush, Battery
• Bikes: Generator, Carbon Brush, Battery, Clutch/ Bearing
• Steppers: Clutch/ Bearing (RT&LT), Battery, Return Spring
• Rowers: Seat w/Roller Assembly, Monitor, Footrest and Strap, Chain Idler Pulley, Shock Cord

25%

ESTIMATED DEPRECIATION VALUE RETAINED
*variable on condition and usage

Silver Package

This Silver service package is what Seara would strongly recommend as a minimum package for keeping all your equipment in pristine condition without worrying about costly breakdowns, cleanliness or member complaints.

Our Silver package means you pay nothing on labour or travel and ensures total and absolute maintenance coverage.

It can’t get any easier than that! Due to the fact this is a comprehensive investment protection plan your machines will be serviced on a bi-monthly basis – greatly reducing the chances of breakdowns – we will give discounts on all spare parts.

• Bi-Monthly preventative maintenance visits (6 scheduled visits per year)
• Guaranteed response on breakdowns within two working days
• No charge for breakdown call outs
• No charge on travel (outside office and metropolitan areas may vary)
• No charge for labour
• Regular audits conducted on older machines
• Regular cleanliness audits conducted on machines
• Detailed reports and quotations on every visit

30% discount on all spare parts required
35% discount on all fast moving spare parts – and printed control
boards for cardiovascular equipment
• Treadmills: Running Belt, Deck, Wax Fill Kit
• Cross trainers: Generator, Drive Belt, Alternator Belt, Carbon Brush, Battery
• Bikes: Generator, Carbon Brush, Battery, Clutch/ Bearing
• Steppers: Clutch/ Bearing (RT&LT), Battery, Return Spring
• Rowers: Seat w/Roller Assembly, Monitor, Footrest and Strap, Chain Idler Pulley, Shock Cord

20%

ESTIMATED DEPRECIATION VALUE RETAINED
*variable on condition and usage

BRONZE Package

The quarterly Bronze service package is a solid option for investment protection – this package is for keeping all your equipment in good condition without worrying about costly breakdowns.

Our Bronze package means you pay nothing on labour or travel and ensures total and absolute maintenance coverage. It can’t get any easier than that!

Due to the fact this is a solid protection plan your machines will be serviced on a quarterly basis – reducing the chances of breakdowns – we will give discounts on all spare parts.

• Quarterly preventative maintenance visits (4 scheduled visits per year)
• Guaranteed response on breakdowns within two working days
• No charge for breakdown call outs
• No charge on travel (outside office and metropolitan areas may vary)
• No charge for labour
• Regular audits conducted on older machines
• Regular cleanliness audits conducted on machines
• Detailed reports and quotations on every visit

25% discount on all spare parts required
35% discount on all fast moving spare parts – and printed control
boards for cardiovascular equipment
• Treadmills: Running Belt, Deck, Wax Fill Kit
• Cross trainers: Generator, Drive Belt, Alternator Belt, Carbon Brush, Battery
• Bikes: Generator, Carbon Brush, Battery, Clutch/ Bearing
• Steppers: Clutch/ Bearing (RT&LT), Battery, Return Spring
• Rowers: Seat w/Roller Assembly, Monitor, Footrest and Strap, Chain Idler Pulley, Shock Cord

15%

ESTIMATED DEPRECIATION VALUE RETAINED
*variable on condition and usage

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